At Redparrot Technology, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products and services ("Services").

1. Information We Collect

Personal Information

We may collect personal information that can identify you, including but not limited to:

• Name and contact information (email, phone number, address)
• Institution/organization details
• Payment information for premium services
• User credentials for our systems

Usage Data

We automatically collect information about how you interact with our Services:

• IP addresses and device information
• Browser type and version
• Pages visited and features used
• Timestamps of access

Educational Data (For School Products)

For our Education Progress Tracker, we may process:

• Student academic records
• Attendance information
• Teacher evaluations
• Administrative school data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Services
• To improve and personalize user experience
• To process transactions and send receipts
• To communicate with users about updates, security alerts, and support
• To monitor usage patterns and system performance
• To comply with legal obligations
• To prevent fraud and enhance security

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability testing
• Access controls and authentication protocols
• Secure backup procedures
• Employee training on data protection

Despite these measures, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data in these limited circumstances:

• Service Providers: With vendors who assist us in operations (hosting, payment processing, analytics)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or asset sale
• With Your Consent: When you direct us to share information

For Educational Institutions

School data is never used for marketing purposes. We act as a data processor for schools, who remain the data controllers.

5. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

6. International Data Transfers

As a cloud-based service provider, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

7. Children's Privacy

For our Education Progress Tracker used by schools:

• We comply with COPPA, FERPA, and other student privacy laws
• Schools are responsible for obtaining necessary parental consents
• We do not knowingly collect personal information from children under 13 outside of school-directed use

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes through our website or via email. Your continued use of our Services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices:

Redparrot Technology
Attn: Privacy Officer
Pragna Uptown, Doddathogur, Electronic City, Bangalore
[email protected]
+91 8746 99 99 88