Terms & Conditions

Last updated: May 2025

Important: By accessing or using any products or services from Redparrot Technology ("Company", "we", "us", or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Services.

These Terms & Conditions ("Terms") govern your use of our software products, including Education Progress Tracker, Divine Duty CMS, and Exams ("Products"), and related services ("Services").

1. Definitions

  • "Account" means your unique access to our Services
  • "Content" means all data, information, and materials uploaded to our Services
  • "User" means any individual or entity using our Services
  • "Subscription" means paid access to premium features

2. Account Registration

2.1 Eligibility

You must be at least 18 years old or have legal authority to represent an institution to create an account.

2.2 Account Security

You are responsible for:

  • Maintaining confidentiality of your credentials
  • All activities under your account
  • Promptly notifying us of unauthorized access

2.3 School Accounts

Educational institutions are responsible for:

  • Obtaining necessary parental consents for student data
  • Managing user access within their organization
  • Complying with applicable education privacy laws

3. Use of Services

3.1 License Grant

We grant you a limited, non-exclusive, non-transferable license to use our Services according to these Terms.

3.2 Permitted Use

You may use our Services for:

  • Educational administration (Education Progress Tracker)
  • Church management (Divine Duty CMS)
  • Student exam preparation (Exams)
  • Legitimate institutional operations

3.3 Prohibited Activities

You agree not to:

  • Reverse engineer, decompile, or disassemble our Products
  • Use our Services for illegal activities or content
  • Circumvent any access restrictions or security measures
  • Upload malicious code or engage in hacking attempts
  • Use bots, scrapers, or other automated systems
  • Violate third-party intellectual property rights

4. Fees & Payments

4.1 Free Services

Education Progress Tracker is provided free to schools. We reserve the right to introduce optional paid features.

4.2 Subscription Services

For paid Services:

  • Fees are stated at point of purchase
  • Payment is due immediately unless otherwise agreed
  • Taxes are not included unless specified

4.3 Renewals & Cancellations

Subscriptions automatically renew unless cancelled at least 30 days before renewal. No refunds for partial periods.

5. Intellectual Property

Our Rights: We retain all rights, title, and interest in our Products, including all software, trademarks, and documentation.

Your Content: You retain ownership of data you upload. You grant us a license to process this data to provide Services.

Feedback: Any suggestions you provide become our property without compensation.

6. Privacy & Data Protection

Our Privacy Policy explains how we collect and use data. By using our Services, you consent to this data processing.

For schools using Education Progress Tracker:

  • You represent you have authority to share student data
  • You will comply with FERPA, COPPA, and other applicable laws
  • You will obtain necessary parental consents

7. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance that causes temporary outages.

We reserve the right to modify or discontinue Services with 30 days notice.

8. Limitation of Liability

To the maximum extent permitted by law: We shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our Services.

Our total liability for any claims shall not exceed the amount you paid us in the last 12 months.

9. Termination

We may suspend or terminate your access if you violate these Terms. Schools may terminate by providing written notice.

Upon termination:

  • Your right to use Services immediately ceases
  • We may retain data as required by law or our policies
  • You may request data export before termination

10. General Provisions

10.1 Governing Law

These Terms shall be governed by the laws of [Your State/Country], without regard to conflict of law principles.

10.2 Dispute Resolution

Any disputes shall be resolved through binding arbitration in [Your City], with each party bearing its own costs.

10.3 Changes to Terms

We may modify these Terms with 30 days notice. Continued use constitutes acceptance.

10.4 Entire Agreement

These Terms constitute the entire agreement between you and Redparrot Technology regarding the Services.

Effective Date: These Terms are effective as of May 1, 2025.

For questions about these Terms, contact us at [email protected]